Shipping Policy
Shipping Policy
At Almerva, we're committed to delivering your order as quickly and efficiently as possible. Please review our shipping information below.
Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
Once your order has been processed and dispatched, you'll receive a confirmation email with your tracking information.
Please note that processing times may be slightly longer during peak seasons, holidays, or promotional events.
Shipping Times
We proudly ship to customers worldwide.
Estimated Delivery Time
- Processing Time: 1–2 Business Days
- Shipping Time: 7–12 Business Days
- Total Estimated Delivery: 8–14 Business Days
Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
International Shipping
We offer international shipping to most countries.
Depending on your location, your order may be shipped from one of our global fulfillment partners to ensure the fastest possible delivery.
Please note that customs procedures in certain countries may occasionally extend delivery times beyond our estimates.
Order Tracking
Once your order has been shipped, you'll receive a tracking number via email.
Tracking information is typically updated within 24–72 hours after your package has been dispatched.
If you haven't received your tracking information after a few days, please contact our support team and we'll be happy to assist.
Shipping Costs
Shipping costs are calculated at checkout based on your location and any active promotions.
If your order qualifies for free shipping, this will be automatically applied during checkout.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority.
These charges, if applicable, are the responsibility of the customer and are not included in the purchase price or shipping cost.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
If an incorrect or incomplete address is provided, processing or delivery may be delayed. If you notice an error, contact us as soon as possible. We'll do our best to update your information before your order is dispatched.
Delayed or Lost Orders
While we strive to meet our estimated delivery times, unexpected delays may occasionally occur due to factors outside our control, such as customs inspections, severe weather, or carrier disruptions.
If your order appears to be significantly delayed or you believe it has been lost, please contact our customer support team. We'll work with the shipping carrier to resolve the issue as quickly as possible.